Welcome to the third and final entry in this series of customer communication blog posts. So far we’ve looked at how frequently to contact customers and what communication method best suits you. There’s just one final piece of the communication puzzle that I want to share with you – permission and relevance. Why are you [...]
Articles tagged ‘Communication’
What’s permission got to do with it?
17
September
2009
How should I contact my customers?
10
September
2009
Welcome to the second part of my blog on customer communications – thanks for coming back! My last entry looked at frequency of communications, which leads us naturally into looking at what’s the best method of communicating with customers? You’ll not be surprised to hear me say that again there’s no ‘one size fits all’. [...]
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