There’s snow disruption like snow!!!

The snow hit Exeter in Devon on Monday morning, and as I was at home that day with my daughter, it was a day of playing and building snowmen with neighbours in the close – how idyllic! And periodically talking with friends on Facebook and Twitter keeping up with how thick our individual snow was! [...]

Quick and clean?

Times within the world of technology have never been more interesting. Over the last few years, those who like to think about the human element of different functions or departments within any organisation will have noticed that the IT team have a tendency towards finding the perfect solution. IT people often very strong on creating [...]

Lorna Maclean, a day in the life…

Lorna Maclean says she can spend her time at work “spinning plates and juggling balls.” No, she’s not a circus performer, but Head of IT with KCOM. “Because of the complexity of the job, the only things that remain the same every day are that it’s always challenging and always varied,” explains Lorna. As one [...]

Cloud Watching

My blogging colleague Neil Strenge & I tend, as each week progresses, to watch the clouds. We each have our reasons, but what we share is a desire to foretell what the weather will be during the coming weekend. Unfortunately at that point our wishes diverge, Neil wants to see signs of wind coming whereas [...]

Managing Collaboration

Like virtually every organisation, we struggle with the volume of e-mails flowing around the business on a daily basis. Its that ‘first thing in the morning’ feeling when the inbox pops open, and there are 40 ‘short’ notes to be digested. So we continue to explore the subject of Knowledge Management…. How do we reduce [...]