Actually this is quite an old blog about why Web 2.0 can be dismissed as hype.
He makes some good points, especially about Wikis for documentation, but as we become increasingly agile will we have time for formulaic documentation.
To me it comes back to two things:
Firstly we need culturally to understand what we need to keep documented. Horrible as the thought is, it’s almost “If I were run over by a bus, what would anyone need to pick up and carry on what I’ve started”. If we think that way and keep the details documented then we’re well on the way
Secondly it comes back to search (yes, “Search” again!!!) – if the information is there, then a good search tool can find it.
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